This survey shows that the Co-op needs to update its information that is available online and on fliers as well as spread the word about the services that it provides. Many people coming to the Co-op do not know what to expect because they just don't know very much about it. A survey base of a larger number of people would be good in getting more data over a larger period of time as well.
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Many
people expressed an interest in learning more about fixing bikes. some
suggestions were to have repair classes so volunteers and other people could
learn more.
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Many
people use other bikes shops for particular services, etc. but value a shop
being on campus.
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Some
people stated that they didn’t know how to work on bikes and are glad a
resource like the Bike Co-op is available.
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The
people at the Co-op have the same perception of it as their 1st
impression. To these people, the Co-op is not an unfriendly environment, so the
goal will be to address the concerns of the people who do not go and find this
to be the case.
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Most
of the people coming through the Bike Co-op are students who
ride around campus, but
many
also ride for fun.
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Not
many people are aware of the extent of the services that the Co-op provides.
Spreading the word about this information will also be important.
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Most
people coming to the bike Co-op found out about it through friends and then
saw other resources. Updating this info
and getting the word out with varied methods will be a goal.
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Not
many people are aware of the extent of the services that the Co-op provides.
Spreading the word about this information will also be important.
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A
regular volunteer with his bike that he commutes to work on every day.
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Corin, can you please post a little bit of context at the top of this post? Anyone reading this who isn't in our class won't know where you surveyed, who you surveyed, and how long you surveyed for. It's also important to say how many people filled out the survey. Thanks!
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