This survey shows that the Co-op needs to update its information that is available online and on fliers as well as spread the word about the services that it provides. Many people coming to the Co-op do not know what to expect because they just don't know very much about it. A survey base of a larger number of people would be good in getting more data over a larger period of time as well.
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Many
people expressed an interest in learning more about fixing bikes. some
suggestions were to have repair classes so volunteers and other people could
learn more.
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Many
people use other bikes shops for particular services, etc. but value a shop
being on campus.
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Some
people stated that they didn’t know how to work on bikes and are glad a
resource like the Bike Co-op is available.
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The
people at the Co-op have the same perception of it as their 1st
impression. To these people, the Co-op is not an unfriendly environment, so the
goal will be to address the concerns of the people who do not go and find this
to be the case.
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Most
of the people coming through the Bike Co-op are students who
ride around campus, but
many
also ride for fun.
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Not
many people are aware of the extent of the services that the Co-op provides.
Spreading the word about this information will also be important.
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Most
people coming to the bike Co-op found out about it through friends and then
saw other resources. Updating this info
and getting the word out with varied methods will be a goal.
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Not
many people are aware of the extent of the services that the Co-op provides.
Spreading the word about this information will also be important.
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A
regular volunteer with his bike that he commutes to work on every day.
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